Privacy Policy

Last updated: August 2026

Avilura ("we," "us," or "our") operates this store to provide you with natural pet care products. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store, in accordance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and other state privacy regulations.

Information We Collect

When you visit or shop with us, we may collect:

Contact details: name, email address, shipping and billing address, phone number
Payment information: processed securely through our payment provider; we do not store full card details
Order information: items purchased, order history, returns and exchanges
Device information: IP address, browser type, and how you interact with our site (via cookies and similar technologies)
Communications: any messages you send us through email or contact forms

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your order, shipping updates, and customer support
Send marketing emails (only if you've opted in - you can unsubscribe anytime)
Improve our products, website, and customer experience
Prevent fraud and keep our store secure
Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share information with:

Service providers who help us operate our store (payment processors, shipping carriers, email platforms)
Shopify, our e-commerce platform provider
Law enforcement or regulators, if required by law

Your Rights

Depending on your state of residence, you may have the right to:

Know what personal information we've collected about you
Request deletion of your personal information
Correct inaccurate information
Opt out of the sale or sharing of personal information (we do not sell your data)
Not be discriminated against for exercising these rights

To exercise any of these rights, email us at avilurastore@gmail.com.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand how customers use our store. You can disable cookies through your browser settings, though some site features may not work properly without them.